Lost and Found.
If you have lost something, here are some useful addresses that might help you to recover your property or to take urgent protective measures. Usually, any lost and found items are delivered by the police to the lost property office within ten to fourteen days.
If the owner of the lost item is known and lives in locally, than he or she will be informed in writing. Lost items belonging to those residing in another city will be transmitted to their municipal lost property office accordingly. Lost items belonging to foreigners not residing in Germany will be sent to the respective government representation, i.e. Consulate or Embassy accordingly. If you have lost something and have informed the lost property office of your email-address, the office will inform you accordingly.
Hotline for lost cash and credit cards:
In Germany, there is a central service that permits you to block your lost or stolen cash or credit card and also applies to other sensitive items like mobiles or employee cards. This 24/7 service is free of charge.
Phone: 116 116
Lost property offices:
Other lost property centres:
German national railway, Deutsche Bahn AG
Phone: 01805 99 05 99
Regional railway, Regiobahn
Phone: 02104 305 200, 305 210
Airport, Flughafen AG
Phone: 0211 421 2515
Local trams and busses, Rheinbahn AG
Phone: 0211 582 1469
Taxi centre, Taxizentrale
Phone: 0211 777 626
Found a lost item?
Items found can be handed in to the municipal lost property office, Fundbüro, to a municipal citizen agency, Bürgerbüro or to a police department, Polizei. If after six months the owner cannot be identified then you have the possibility to receive the found item. In that case you will be informed in writing.